If you have any problem with your order (delivery status, damaged items, wrong item, missing package), or any billing/payment question, please contact us here first and we’ll take care of it as quickly as possible.

Support email: info@parmint.com
Response time: within 1–2 business days (Mon–Fri)

To help us assist you faster, please include:
Order number
Full name and email used at checkout
A short description of the issue
Photos (if the item arrived damaged)

Returns and refunds are handled according to our Refund Policy:
https://parmint.com/policies/refund-policy

If you believe a charge was made in error, please contact us before opening a dispute with your payment provider so we can investigate and resolve it promptly.